contact us

Ground Floor, 351 Williams St.
West Melbourne, Victoria 3003

P.O. Box 4702, Melbourne 3001

Telephone: (03) 9329 1611
Free Call: 1800 645 326
Facsimile: (03) 9329 7263

privacy policy

We appreciate that you may be concerned about the privacy of information which we may obtain about you whilst you visit our website.

We will use our best endeavours to protect the privacy of this information. We want you to transact business with us in the belief that your personal information will be subject to the privacy provisions outlined below and in our Privacy Policy Statement.

We may obtain information about you when you complete on-line application forms for our products or when you send e-mails to us. These application forms will only require you to provide details which we believe are essential to the acceptance and processing of your application for our product or services.

If you do not provide us with all the information requested in our Application Form, we may not be able to process your application, or provide you with our products and services.

We may use the information that you provide to us to send you details from time to time of our other Foresters Friendly Society (Foresters) products, services and opportunities in which we think you may be interested (eg: periodical newsletters).

You may elect to not receive this information by advising us in writing or by e-mail at any time.

We will not pass your personal information to external organisations for marketing purposes independent of us, without your permission. However, you should be aware that there may be occasions where we are required by law to pass on information to Government agencies, or where the disclosure of that information is in the public interest. In these cases, your consent will not be requested.

We may provide personal information about you to agents, contractors or other service providers who supply administrative, financial or other services to us or to you in relation to your investment. We require all such agents, contractors and other service providers to comply with our standard of privacy protection.

Should you cancel you on-line application prior to its completion and submission to us, the information disclosed up to that time will be deleted. That information is therefore not available to us.

Our business practices require that we retain the full text of any e-mail (including your e-mail address) that you may send us. Unless you advise us to the contrary we may use your e-mail address to send you specific offers of financial product information, form time to time. You may, of course, elect not to receive such communication in the future, by advising us in writing at any time.

We do not use cookies to collect information about how you use the website. Your identity will not be disclosed to us. No personal information, in these instances, is collected.

All personal information that you provide to us on-line via this website is protected from unauthorised on-line access by industry standard protection software.

This software is reviewed from time to time and updated when necessary.

Our website does not contain links to any unrelated third parties websites. If you access a related third partys website and that website collects information about you, you should be aware that Foresters may have access to that information.

This Statement may be amended at any time by Foresters publishing an update on the website. You will not be notified separately of any such amendments.

You may make a request to access any personal information that we hold about you. All such requests must be made in writing to The Privacy Officer.

If you identify inaccurate, incomplete or outdated information held in our records, we will make such corrections as you advise to us.

If you have a privacy query, concern or complaint please contact:



The Privacy Officer
GPO Box 4702 Melbourne Victoria 3001
Telephone: (03) 9329 1611
Toll Free: 1800 645 326
Facsimilie: (03) 9329 7263